Returns & Exchanges
At Frederick's of Hollywood®, we want you to feel confident and sexy in every purchase; if you are not completely satisfied, you may return eligible items within 30 days of delivery. Please ensure that all intimate apparel remains unworn with original tags and hygienic liners intact to qualify for a refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the return slip is included inside.
Label and Ship
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return for quality compliance, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing